Effective Date: 12 July 2025
Welcome to Gym Equipments Hut ("we", "our", "us"). This Privacy Policy explains how we collect, use, and share your personal data when you engage with us through our website, gymequipmentshut.co.uk, or utilise any services we provide (collectively, the “Services”). The term “you” or “your” refers to any visitor, customer, or individual interacting with our Services.
We may amend this Privacy Policy from time to time to reflect legal or operational changes. Any revisions will be published on our website with an updated effective date.
What Information We Collect
Information You Provide to Us
When you use our site, create an account, make a purchase, or contact us, we may collect:
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Full name, phone number, and email address
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Billing and delivery details including addresses
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Order history, payment confirmations, and communication records
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Account login information (e.g., username, password)
Automatically Collected Data
We gather technical data such as your IP address, browser type, pages visited, and device identifiers via cookies or similar tracking tools when you interact with our site.
Data from Third Parties
We may receive data from our partners and service providers such as:
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Shopify (our e-commerce platform)
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Payment gateways (e.g., card processors)
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Analytics or marketing platforms
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Couriers and delivery firms
How We Use Your Data
We process your personal data for the following purposes:
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Order Fulfilment – Processing transactions, managing deliveries, handling returns
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Customer Support – Responding to your queries and providing assistance
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Marketing – Sending promotional content if you opt-in
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Security – Detecting fraud or misuse of our Services
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Legal Compliance – Meeting obligations under UK/EU law (e.g. GDPR)
We rely on legitimate interest, contract necessity, or your consent (where applicable) for these purposes.
Cookies and Tracking
We use cookies to enhance your experience, remember preferences, and analyse traffic. You can manage your cookie preferences through your browser settings. More on cookies used via Shopify can be found here.
Sharing Your Information
We may share personal data with:
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Trusted third-party service providers (payment processors, logistics partners)
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Our business affiliates
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Legal or regulatory bodies where required
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Advertising platforms, with your consent, for marketing purposes
We do not sell or share sensitive data for profiling without your consent.
Your Rights Under UK/EU Law
You may be entitled to the following rights:
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Access your personal data
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Request rectification or deletion
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Restrict or object to processing
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Data portability
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Withdraw consent
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Lodge a complaint with a supervisory authority
Requests can be made using the contact details below. We may verify your identity before fulfilling your request.
Data Retention
We keep your data only as long as needed for the purposes outlined above or as required by law (e.g., tax or legal compliance).
Children’s Privacy
Our Services are not designed for minors under 16. We do not knowingly collect data from children. If you believe a minor has provided personal information, please contact us for its removal.
International Transfers
Your data may be stored or processed outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by relevant authorities.
Contact Us
For questions or to exercise your privacy rights, please contact:
Email: support@gymequipmentshut.co.uk
Mobile: 07882 949750
Landline: 01228 473456